Cadillac Cue Touch Screen Not Responding

Turn the vehicle on. I read somewhere that this is a known issue with these cars and I need to replace the screen but I cant find the part number to have it replaced.

Cadillac Cue Touch Screen Repair Service Only 499 Naperville Il Cadillac Cue Screen Problem

If you dont have an Escalade you can just skip to.

Cadillac cue touch screen not responding. To use the radio I have to use the controls at the wheel. Wait 30-60 seconds with the drivers side door open. You can reset your cue screen by.

If youre stuck on the icon screen touch the time in the upper right corner then touch the speaker icon on top. Average repair cost is 800 at 41350 miles. 2015 Cadillac cue screen is not responding controls on the steering wheel and below the screen works.

Its believed the cause of the delamination is poor manufacturing of the sensing. 2013 2017 Cadillac SRX. The class action lawsuit includes customers who purchased or leased the following vehicles equipped with the Cadillac CUE system.

Close the driver side door and start the vehicle. Attempt using the touch screen again. Thats all I was able to do.

I tried the reset as described on the Cadillac owners forum. With the faceplate up turn off the vehicle. Discussion Starter 1 Aug 10 2019.

How-to Videos for our DIY Cadillac CUE Touch Screen Customers. After a few attempts at pushing the button to. The dealer will offer you a complete CUE module replacement for 1500 and the same gel design that will fail again in 1-3 years depending on climate.

Cadillac owners claim there are physical issues with the system such as delamination of the screen along with peeling and bubbling that essentially render the touchscreen interface inoperable and. Push button and dash lights up but thats it. Open the CUE faceplate thereby exposing the storage area behind it.

My Cadillac Escalade 2015 touchscreen stopped working. Recently on my 2014 Cadillac XTS I had an issue with the center lower three radio channels. Cadillad cue touch screen not working.

Open the drivers side door. 2013 2017 Cadillac ATS. This is a step by step video on how to replace a Cadillac Cue touchscreen that has become nonresponsive.

Apparently being out in the heat for too long can cause this issue. Screens become cracked speckled distorted spider-ed and unresponsive on many 2013 and newer CUE units. Push button and dash lights up.

With the faceplate up turn off the vehicle. The problem usually affects the following models. This happened for about a week or two then I tried to change the other buttons settings Pandora etc earlier.

This in turn can cause a gap between the sensing electrodes which critically changes the systems electrical relationships and renders the touch screen unresponsive. What part do I - Answered by a verified Cadillac Mechanic. The lawsuit alleges that the Cadillac CUE infotainment screen cracks delaminates and takes on a spider web appearance making it impossible to use.

Open car door and leave open for about 30 secs. The shifter now has an issue or the sensor does where it doesnt detect that it is in park and displays a DIC message Action Required. My CUE touch screen is not working and I cannot pair my.

The rest of the touch screen. The touchscreens in certain models can allegedly delaminate and become unresponsive. Cadillac CUE Touch Screen Not Working.

Open the drivers side door. The 2015 Cadillac SRX has 7 problems reported for cue touch screen not working. Turning car off leave bay door open 4.

All original Cadillac CUE systems use a gel touch screen that delaminates and dries out over time- resulting in cracking and lost or erratic touch response. So heres how to perform a hard reset restart on your Cadillac CUE system. 2013 srx cadilac wont start.

I did not try to cycle the 12v battery since she is still under warranty. Is your Cadillac CUE system unresponsive cracked or randomly reacting when it shouldnt beThis is due to a poor gel-based factory design from GM. I was unable to click them to select or change the channel.

Mine went out a few days back. The CUE screen is completely frozen now. Wait 30-60 seconds with the drivers side door open.

2013-2019 Cadillac ATS ATS-V Cue Display. As you likely already know the CUE touch screens have become very problematic and Cadillac has yet to provide an economical solution. 2013 srx cadilac wont start.

It appears Cadillac has an issue with its infotainment screen in certain 2013-2017 model- year cars. We can repair cracked spider webbing and non-responsive touch screen problems on your Cadillac CUE Infotainment System and get it working again.

Cue Screen Not Working Cadillac Owners Forum